DEMO TUESDAYS

 

 

Join us for our bi-weekly demonstrations focused on a particular area of our Mobile Business Contact solution.

We will highlight the benefits and use cases for each week’s topic, as well as provide ample time for Q&A.

After each webinar, one lucky attendee will win a $100 Amazon gift card.

Choose from the topics below to learn more about Mobile Business Contact and how it can help you modernize your customer engagement.

Handling Customer Service Interactions

This session will focus on the user experience for the customer service representative, with an overview of the tools and channels available.

September 22nd
1:00pm (US Central Time)

Monitoring and Reporting

A look at the live monitoring and historical reporting features available to supervisors.

October 6th
1:00pm (US Central Time)

Configuring an Inbound Campaign

A walk through the process of setting up a new campaign and creating an Intelligent Voice Recognition (IVR) flow.

October 20th
1:00pm (US Central Time)

Mobile Customer Service Experience

An overview of the unique mobility features that enable teleworking and business continuity.

November 3rd
1:00pm (US Central Time)

Using an Outbound Campaign

An exploration of the types of automated dialers and a demonstration of an outbound campaign.

November 17th
1:00pm (US Central Time)